The view from Certass

Certass chair Jon Vanstone reminds readers that competence includes understanding the limitations of your products.

Certass’s head of communications Danelle Vanstone reveal a useful theme running through the Certass members’ forum.

Certass head of communications Danelle Vanstone explores professionalism as a marketing tool – as highlighted in the members’ forum.

Certass chair Jon Vanstone argues competence was never meant to have an expiry date.

Certass’s head of communications Danelle Vanstone explains why the Certass members’ forum is a safe place to ask questions and share ideas.

Certass chair Jon Vanstone explains why trust is becoming easier to demonstrate.

Certass chair Jon Vanstone says the jobs you don’t win can be the most valuable.

Certass’s head of communications Danelle Vanstone monitors the members’ forum and concludes that professionalism is becoming a competitive advantage.

Certass chair Jon Vanstone explains how your job has changed, and the support needs to catch up.

Certass’s head of communications Danelle Vanstone explains how many recent conversations on the Certass forum have highlighted something most installers will already know from experience.