With the big news that installers are allowed back in the home, this week Jon Vanstone, Chair of Certass, adds a note of caution saying installers should take steps to protect themselves from both a health perspective and against any liability surrounding the virus; he calls on the government to instil consumer confidence so they’ll welcome trades into the home, which in turn could help professional installers separate themselves from the crowd; plus says glazing needs to raise health and safety standards now to prepare itself for future challenges.
1: Back to work for installers
The big news this week is that tradespeople are allowed back into homes for non-essential works. The idea is that tradespeople are used to following health and safety guidelines so will more likely maintain social distancing than family and friends visiting.
Installers do need to take necessary steps to protect themselves from both a health position as well as any potential liability surrounding the virus and there are tools for them to do this in the new Certass Trade Association COVID Secure Procedures Pack. I would advise all installers to carry out thorough risk assessments for both employees and the site, and keep documentary evidence to prove that everyone agreed for the work to take place in the manner it did.
2: Consumer confidence
The next step is for Government to instil some confidence in consumers for letting people back into their homes. Without it there will be a real struggle for tradespeople, estate agents, cleaners and other services that require access to the home.
This will help prove the professionalism of any industry. Those who demonstrate their commitment to safety and reassure consumers by showing they have considered the risk factors will be the winners, helping homeowners to separate the best companies from the bad. It could be a boost for the installers who always follow best practice guidelines going forward.
3: Raising health & safety standards
In comparison to other sectors that fall under the ‘home improvement’ and ‘construction’ banners, glazing hasn’t had a good level of investment in raising standards and delivering good health and safety training. This needs to change, as over the next 18 months we will not only have to tackle working with COVID-19, but also changes to Building Regulations and related competency of installers.
Safe and secure procedures implemented now will form a good foundation for the future of our industry.
Jon and the Certass team are sharing the latest, relevant Government information for installers on the Certass TA Members Forum on Facebook. The team can also take your queries and questions direct to Government if an answer can’t be found – join the conversation now!