Veka Independent Network (IN) member, Vantage Windows, became an official Which? Trusted Trader in 2017 and has now passed a milestone 300 reviews, with ‘phenomenal feedback’.
2019 also saw the business named ‘Best Window and Door Company’ at the Scottish Home Improvement Awards, for the second consecutive year.
Based in Belshill, Vantage has only used Veka products since it was founded in 2011. Vantage MD, Ernie Rea, believes this has been a significant factor in the firm’s success: “We’ve always used Veka systems, supplied via Consort Windows, and the quality of the windows is second to none. We’re able to offer virtually limitless options when it comes to style, colour, energy efficiency and that reflects really well on our business. We can rely on quality and quick turnarounds from both Veka UK and Consort, so our customers don’t have long to wait for their dream home improvements.
“We’ve built a reputation for quality and attention to detail, so becoming a member of Independent Network last year has been another really good way to demonstrate our commitment to craftsmanship to new customers. It’s also very reassuring to know that we have that extra level of support behind us whenever we need it – whether it’s sales, marketing or technical assistance.
“Vantage was already an ‘official’ Which? Trusted Trader when we joined IN, so we understand first hand the value of IN’s partnership with this organisation. We recently passed 300 reviews as a Which? Trusted Trader and the feedback has been phenomenal.
“A company is only as good as its people, and I’m very proud of the whole team here at Vantage who always go the extra mile, ensuring lots of happy customers and lots of repeat business! It’s down to our continuous commitment to quality and service that we were named ‘Best Window and Door Company’ at the Scottish Home Improvement Awards for the second time running, and we’re delighted to have been recognised for all our hard work.”
Veka UK’s head of Partner Programmes, Karen Lund, congratulated the team at Vantage on its success: “Vantage Windows is a great example of an Independent Network member; a loyal user of high quality Veka UK systems completely committed to craftsmanship and customer service. It’s no surprise they have continued to achieve such glowing feedback and have been celebrated twice in the Scottish Home Improvement Awards. Well done to Ernie and the team.”